Guest Feedback

We welcome your feedback about this website and our service to guests.
Please feel free to contact us at rsvp@HeavenlyVillageCondos.com
Your comments may be published here, but no personal information will be disclosed.

Additional independent reviews can be found at these links:
Expedia   •   TripAdvisor   •   FlipKey  •  Yelp
VRBO for Studios   •   VRBO for 1 BR   •   VRBO for 2 or 3 BR


"Loved this hotel!! The staff was very friendly, the condo spacious and clean!
Short walk to Gondola, and restaurants and shops are right outside your door!
Short walk to semi-private beach as well! We felt very safe (need key to open doors
to elevators hallway and to work elevator just to get to your floor).
Very quiet at night. Great pool and 2 hot tubs. Clean and well kept pool area. Our entire
family loved staying here (we have kids ages 5, 11 and 14 and all were very happy)." - Aimee


"I honestly want to keep this a secret, but I'll go ahead and write the review...
You cannot beat these prices and staying in the Village is definitely the best way to go!
Biggest perks: full, nice kitchen, two hot tubs and amazing pool, valet parking included,
excellent customer service, and amazing lodging over all!" - Jennifer


"I always enjoy staying at the Grand Residence.
It is in the perfect location in South Lake Tahoe. The amenities are fantastic.
We love the full kitchen in the Studio units. It is just the right size for two.
The staff is always welcoming and kind. I rent through Heavenly Village Condos (HVC) every time I stay here. Tim is great to work with.
It is more affordable than going through Marriott directly.
I have rented from HVC for the past 5 years." - Melanie


"This was our first time at Lake Tahoe, but it won't be our last. The Marriott Grand Residence Club was very nice! We would highly recommend this resort. The condo was spacious, clean and well stocked with everything that we could possibly need. The staff was very helpful and professional. It is just a short walk to the beautiful beach, grocery store, hiking and across state line to casinos - a great location. Thank you Tim and Jen for a wonderful mini vacation." - Tammy


"Having just returned from our mini vacation in South Lake Tahoe, our stay at the Heavenly Village Condos was a highlight in itself. Awesome experience.
Will look forward to our next stay here again. " - J.K.


"We stay at the Marriott Grand Residence every year. It's very clean, has a professional staff, very nice accommodations, great walking location to casinos and South Lake Tahoe and golf and restaurants. We'll continue to return each summer!" - Meg


"Thanks a lot for assisting me with the condo rental, it was very nice.
I really didn't know what to expect, I knew it would be nice but not super nice.
In the future, we will definitely use your service again.
My wife and daughter were sad to leave. We'll stay longer next time." - Norman


"Packing things up this evening preparing to leave the condo tomorrow and wanted
to drop a note and let you know how much we enjoyed the condo and property.
Lots of happy memories made. Making our way to the West shore for
the remainder of the week. It has a lot to live up to.
Thanks for being great to work with." - Trina


"We just wanted to express our thanks for finding us a room at short notice.
We are on our way home now and had an excellent time. The condo was much more than we expected! We have been to south Lake Tahoe several times, but this was our favorite trip yet. Everything was perfect! Condo was perfect sized, pool was amazing, the private beach a short walk away was the icing on the cake! Thanks again and hope to stay here again on our next Tahoe adventure." - Stacy

"I wanted to send a quick note your way. The condo in Heavenly Village was perfect
in every way for my group this past weekend. The location was perfect and the staff
at the Marriot was incredibly helpful as were you. Every one of my friends said
the same thing, “Good job finding this place John.” I wanted to thank you for such
a nice setup at the Marriott...truly enjoyed ourselves.
Will look forward to the next time." - John

"We really enjoyed our stay. We had a great great time there. The place is wonderful. My whole family loved the swimming pool. We swam under the stars in couple of evenings. That's so special for us.
We will not forget the time we spent there. Will come stay there again. " - Lihua

"A quick note to say thanks, the unit was perfect and your service was fabulous. We will definitely be booking again through your site. Thank you!" - Anthony

"Stumbled upon the site and couldn't be more happy. Tim was a pleasure to work with and
through my many changes and requests he was so nice and helpful and provided me with excellent customer service and in a very timely manner. The stay at the Marriott was absolutly perfect for our family. The price was amazing and plan on booking again. Thanks so much!!" - Laurie


"Because we were traveling with children, we didn't know what to expect prior to visiting the
Grand Residence Club for the first time. We were very pleasantly surprised at all aspects.
There were many child friendly activities at and around the property and
we could even walk to the lake to watch the sunset. A great stay." - David

"I just wanted to send you a note to tell you how much we enjoyed our stay in Lake Tahoe.
We loved the Marriott Grand Residence and the condo was perfect for my family.
We had a great stay. Thanks again." - Erin

"We had a great time, as usual. The family managed to get in 3 days of spring skiing -- the last of the season. This is already our third time renting through you in 18 months!
We'll certainly rent through you again." - Cindy

"Just wanted to send a quick note to thank you for your help in making out Tahoe stay wonderful!
We had a great time! I've never had a last minute transaction such as ours be handled in
such an efficient and easy manner. The property was perfect for us! We head to Tahoe
several times a year and I honestly don't think that I will be able to book anything in the future
without at least consulting your website first to see what is available!" - Krestin


"Just want to let you know that we had a great time in Tahoe and the 1 bedroom we rented
from you was awesome! Thank you for making our stay so comfortable and affordable!!"
- Ken & Vicki


"We love this location, the views are amazing, walking distance to almost everything you need.
This was our first time using your site and we were very please in the saving going thru an owner.
Thank you so much, Looking forward to next year vacation!" - Noemi


"The whole trip was fantastic and we loved the skiing at Heavenly and the American hospitality.
However the thing that made the experience was the Marriott. The location, facilities and
comforts made after skiing a pleasure. We would love to come back to Tahoe and as soon as we start
planning our next trip we will get back to you. We will also be recommending your service to other Australian skiers we know or meet. Thanks heaps." - David & Rebecca (stayed for 4 weeks)

"This place is amazing. We would love to come back again.
Thank you for arranging this for us." - David

"This was our second stay at the Marriott Grand Residence. We were impressed again.
The room was very luxurious and immaculate. The staff was very courteous and efficient.
The reservation and check in went very smoothly.
This is probably the best location in South Lake Tahoe. Highly recommended!" - Cary

"I wanted to drop you a quick note. We loved your place and the location is unbelievable we had
a great time and the weather was perfect for 3 days of skiing. We will definitely be going back again
next year we'll keep your info and hopefully be able to rent from you again." - Jeremy

"Just wanted to pass along that we had a great stay in Tahoe the other week.
Everthing was just as you represented.
Thank you and we''ll be back in touch with you as we plan out next trip." - Mike

"A lot of ski lodging establishments claim to be "close to the lifts". But Marriott Grand Residence Club
takes the cake. Wake up, get dressed, walk downstairs, and step on the gondola!
My wife and I loved the convenience. Plus, rental shops, bars, restaurants and coffee shops,
movies, even a supermarket are all within literally a few hundred feet.
We're already looking forward to our next visit." - Charlie

"We loved it. The condo was perfect!" - Joan


"Working with you was a true joy; you promptly answered all my questions and alleviate any of my concerens. You were very professional. I have never rented from an owner before so I was a little
unsure but it all worked out wonderfully. Thanks for helping to make our vacation great!" - Vickie


"My girlfriend and I had an outstanding time in Lake. Tahoe.
Our condo was very cozy and well kept. We thank the owners for keeping it as clean and
comfortable as they do. We are already planning our next trip. Thanks again." - Derek


"Thank you so much for following up with us. We had great time and the room was absolutely perfect
for our group. The views were great from the windows, the amenities were clean and available
for our use ... We enjoyed our stay greatly! We go to Tahoe every year and we
will definitely look you up for a reservation next time." - Irina


"We had a great time, and everything went very well. All aspects of our check-in, stay,
valet parking, etc. went very smoothly. You (and Marriott) seem to have a good system in place there.
It was a great way for my wife and I to enjoy our 20th anniversary.
We can't wait to come again for another stay and bring our kids with us.
We will tell our friends and family about your site." - Cary


"We just got back last night and had THE BEST TIME. It was truly a very memorable 40th birthday.
The three other couples that were with me asked for your contact info.
They would like to return with their own families later this year. " - Natalie


"Thank you so much for working with us on our trip. The unit we stayed in exceeded
all of our expectations. If we are ever fortunate enough to make a return trip to South Lake Tahoe
we will certainly be back in touch to rent another one of your units. Thanks again." - Andy


"You have been a WONDERFUL resource through all of this. It is our first time to Tahoe and it has been very stressful trying to pick the perfect location within our price range. I think we found it at the Marriott." - Crystal


"We are back from our holiday. The Marriott Grand Residence is a terrific resort.
The room was above and beyond all expectations. Thanks!" - Pierre


"Just a short note to say that we really LOVED our accommodation in Lake Tahoe and indeed
Lake Tahoe itself. It is a really beautiful place ... I think nicer than Colorado." - Rhondda


"Your place was lovely ... We'll recommend your services to any of our friends who may be going that way. Thanks again for a memorable vacation." - Jakie


"We really enjoyed our stay at the Grand Residence. It was a perfect location convenient to lifts and casinos. The Grand Residence was fabulous. We loved the condo. The service and amenities
were superb. We are already making plans to return next year. Thanks for all your help." - Frank


"We had a such a great time and the accommodations are incredible." - Laura


"Our stay at the Marriott Grand Residence Club was wonderful! We had a one bedroom
condo that was not only well appointed but spacious. The convenience of stepping off the elevator, walking ten steps, picking up our skis and snowboard and then walking 30 steps
to the gondola cannot be over stated! ...
My husband and I agreed that these were the nicest and most convenient
ski vacation accommodations we have ever had. Booking our condo was a snap too.
From start to finish everything about the rental was perfect. Thank you!" - Val


"My wife and I had a great trip, and the condo exceeded my expectations. We hope this was the
first of many stays there, and have already recommended the unit to some family members." - Steve


"THANK YOU for the opportunity to stay in your beautiful condo at Heavenly.
We had an absolute great time." - Frank


"We really had a great time in Lake Tahoe. The condo was wonderful!
Lake Tahoe is now one of our favorite vacation spots. " - Dave


"Just wanted to let you know that we are having a great time and are already talking about next year.
Love the place." - Ed


"We had a great time. Ideal location. We loved it." - Ursula


"We are having a great time! Your place is beautiful ... of all of our ski vacations (Vail, Breckenridge,
Stowe VT, Killington VT, Stratton VT, and many others) these are our nicest accomodations.
Thanks again for all of your help." - Gwenn


"We totally enjoyed our stay and the unit. I also very much appreciated your availability, interaction,
and follow up to my emails and calls. Excellent communication. We'd be pleased to work with HeavenlyVillageCondos.com again and intend to do so
before the ski season draws to a close. Many thanks!" - Bob

"We were very pleased with the location/setup at the Marriott.
I hope to be able to revisit again next year. We will continue to be in touch in the future." - Rosely


"We really enjoyed our stay. The accommodations were so comfortable, we spent more time in the condo in the evenings than expected.
Also, the convenience to the gondola and restaurants was a real plus." - Doug


"It has been a real pleasure working with you. I was hesitant as I had never rented directly from an owner, but I will definitely recommend you to others. " - Vickie


"We had a great trip. The staff's service was excellent." - Nick


"The condo was absolutely fabulous ... We really enjoyed our time there and are looking forward
to returning to Tahoe again. Thank you so much for all your help." - Dianne & Bruce


"We had a wonderful time at the Marriott. I will definitely rent again in the future. " - Wallace

"I wanted to thank you and the residence for a great place to stay. We had a wonderful time and
we will always look to stay there again when we go back." - Kathy


"Great place, great location. I would definitely stay there again." - John


"We had a great time... It was a great unit!" - Andrew


"Fantastic trip and excellent accommodations. We'll be back." - Jon


"We had a great time ... I am sure that we will stay in your place again and again." - Barry
"We loved the Mariott Grand Residence Club! We greatly enjoyed our stay." - Kristin

"Thanks, we were very impressed with the accommodations.
Everything was very smooth and our trip was great." - Ron

"Thank you so much again for all of your help on setting us up on our last minute trip
to South Lake Tahoe! We loved the condo and the staff, everything was beautiful!" - Alison





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