Our cancelation policy is strictly enforced (shown below).
Purchasing Trip Protection Insurance is highly recommended.

We don't sell insurance directly. There are several third-party companies available.
We are an affiliate of InsureMyTrip, and receive a small commission on referrals.
Here is a link to their site:

CANCELATION POLICIES
A 10% fee is charged on all cancelations. 
Fee based on entire scheduled rental.

Full deposit, less 10% fee, refunded if cancelation is more than 30 days before arrival.

Cancelations within 30 days are non-refundable except if unit is re-rented, less 10% fee.

Refund will be amount of re-booking rental, not to exceed original rental.
No refunds for late arrivals, early departures or poor weather.
This includes air quality from wildfires or road conditions due to rain, snow, mud and rock slides.
A recent COVID diagnosis is not an exception for a refund.